§ 12-22. Accessibility requirements.

(a)

Attendants at all gasoline station retailers shall at all times be able to communicate with persons in the gasoline dispensing area via telephone, as well as any additional means of electronic communication with the attendant, such as, but not limited to, an intercom.

(b)

Gasoline station retailers shall require an attendant to provide refueling assistance to persons with disabilities as defined in this article when such service is requested.

(c)

Gasoline station retailers shall prominently display a sign, decal, or sticker, no smaller than 15 square inches, on the front of all gasoline pumps clearly stating the telephone number of that gasoline station retailer, as well as the existence of any additional means of electronic communication with the attendant, such as, but not limited to, an intercom, the international symbol of accessibility ("ISA"), and wording such as "Call for Assistance" or "Assistance Available upon Request." The sign, decal, or sticker must also be on a blue background. The telephone number and all other means of electronic communication indicated on the sign, decal, or sticker shall be operational and answered directly by an attendant on duty during the hours the gasoline station retailer is open for business to the public.

(d)

In the event that assistance is requested during times when a second attendant is not present at a self-service gasoline station, the gasoline station retailer is not required to provide the requested assistance. In such instances, the attendant on duty shall inform the person who requested assistance that the attendant is not able to provide such assistance because there is only one attendant on duty.

(Code 1982, § 1-2-104; Ord. No. 12-015 , pt. A, 8-7-2012)